What personal information we collect and why we use it
We collect the following personal information that you choose to provide us on this website: full name, e-mail address, non-specific location information (derived from IP address), phone number, city, country, etc. We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads.
We use this personal information for the following purposes: providing our services and its features to you, monitoring and analysis of the use of our services by our customers, displaying relevant advertisement materials to you, etc.
When you accept a privacy notification on our website, we collect your IP address, country (derived from your IP address), the date of consent, and what page you gave consent on. We use this information only to document your consent to the displayed privacy statement. All such information is stored on servers belonging to us and located in data centers in Europe — one in Amsterdam, the Netherlands and another in Dublin, Ireland. You can withdraw such consent at any time.
In addition to the above, we may also use your personal information for audits and compliance with our legal obligations under applicable law.
We will never use your personal information for any other purposes.
Location and transfer of your personal information
We store your personal information on a CRM (Customer Relationship Management) - Cloud Software Suite & SaaS Applications for Businesses. CRM servers are located in data centers in Europe - one in Amsterdam, the Netherlands and another in Dublin, Ireland. Our website server is hosted by IntoVPS - a HOSTERION SRL service.
We may share your personal information with third party service providers. These third party service providers do not process your personal information except on our instructions and for the above purposes.
Storage and deletion of your personal information
We will store your personal information for the period of providing our products and promotions to you. We will delete your personal information (Name, Email Address, City, Location, IP, Country, Source) if you request us by email at [email protected]
Security of your personal information
We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access: encryption and redundancy.
The security of your personal information also depends on your protection of your user account. Also, be sure to delete cookies after having used our services from a shared computer.
Your rights as the owner of personal information
You may also withdraw your consent to our use of your personal information at any time by configuring the settings of your user account or by contacting us as described above. In this case, we will stop using your personal information without undue delay, unless such use is necessary to comply with our legal obligations under applicable law. You understand and accept that such a decision may significantly limit your use of certain features or functions of our services.
Managing your receipt of marketing emails
We may send you marketing emails related to our products. You may manage your receipt of marketing and non-transactional emails by clicking on the “unsubscribe” link located at the bottom of such emails. You cannot, however, opt out of receiving service (transactional) emails related to your user account or price request.
Data Protection Officer
We appoint the Data Protection Officer on the basis of professional qualities and, in particular, expert knowledge of data protection law and practices. The Data Protection Officer is tasked with ensuring that we always comply with our responsibilities under applicable data protection legislation.